Return Policy

Replacement Policy

Valid for 20 days from the date of purchase.

Replacement with the same model
Replacement with a different model of the same price
Upgrade to a higher-priced model by paying the difference

Note: Applicable only for genuine technical issues. Final approval at sole discretion of Laptop Wale.

1-Year Support Service

Software Support

OS Issues & Driver Installation
Performance Optimization

Hardware Assistance

RAM / SSD / HDD Support
Internal Cleaning (Fan/Dust)

* Hardware replacement costs will be borne by the customer.

Not Covered

The following issues are NOT eligible for replacement or warranty:

Screen / Display

Battery Performance

Motherboard Failure

Keyboard

Physical Damage

Liquid Damage

Strict Policy

No Refund Policy

We do not provide refunds under any circumstances. Only replacement is applicable if eligible.

Strict Policy

No Buy-Back Policy

Once a product is sold, it cannot be returned or bought back under any conditions.

Customer Responsibility

Please thoroughly check and test the product's performance and specifications before purchase. Ensure your complete satisfaction before leaving the store.

Menu

Software Support

Hardware Assistance

No Refund Policy

No Buy-Back Policy

Customer Responsibility